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SUCCESS STORY: CANDY MINTS

This leading manufacturer of candy mints in Canada had tried unsuccessfully for three years to penetrate the U.S. market. The owner had made several extensive (3 – week) road trips to the U.S. to visit distributors and each time returned with marginal, temporary sales. What they had failed to understand (and were never told by those they visited) was that going direct to distributors was not the accepted protocol to penetrate the market. After spending thousands of dollars they hired CBEX and through CBEX’s network were able to find out the following which lead to their current strong position in the U.S.: 1. the rebagging market for commodities like mints is the most effective way to enter the market 2. the texture of their mint had to be changed to reflect U.S. tastes 3. they had to offer a packaging system and pricing structure to accommodate bulk shipments 4. they had to go through a 3-step distribution system, beginning with a rep/broker in order to maintain their market position. Most recently this company has launched a conversational heart mint program in the U.S. and is challenging the position of NECCO (one of the largest candy manufacturers in the U.S. in this category.
 
 
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